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ODM Service Process
ODM Service Process
01.
Initial Consultation
1. Client Input:
Product categories (wine glasses, dinner plates, etc.), material (soda-lime glass), design style, order quantity, target market.
→ Our Support: Technical guidance (heat resistance, thickness, processes), market insights.
2. Requirement Finalization:
Key specs: dimensions, capacity, color, surface treatments (patterns), packaging.
3. Quotation & Contract:
Pricing based on process complexity, material costs, MOQ.
Contracts: NDA and service agreement with delivery timelines & payment terms.
02.
Design & Sampling Process
1. Design & Development
ODM: Provide original designs (3D models, renderings, reference samples).
OEM: Evaluate client designs, optimize production feasibility.
2. Sample Production
Create 1-3 sample batches using mass-production processes.
Submit test reports (impact/thermal resistance, dimensions).
3. Confirmation & Adjustment
Client tests samples, feedback → Revise until final approval.
03.
Design & Sampling Process
1. Tooling & Line Setup
Custom molds (for exclusive designs), schedule production lines.
Procure raw materials (quartz sand, soda ash) & accessories (packaging, labels).
2. Trial Production
Produce 100-500 trial units to validate process consistency & efficiency.
Secondary QC checks, submit trial report → Client approval triggers full-scale production.
04.
Mass Production & Quality Control
1. Full-Cycle Production
Process: Glass melting → Forming (blowing/pressing) → Annealing → Cooling → Surface finishing (cutting/polishing) → Printing/engraving.
Key Controls: Real-time monitoring of annealing temperature, forming speed, and mold precision.
2. Multi-Layer Inspection
In-line QC: Bubble/impurity detection, thickness uniformity, edge smoothness.
Final QC: Full inspection (appearance/dimensions) or AQL sampling (strength/packaging integrity).
05.
Logistics & Delivery
1. Custom Packaging
Eco-friendly paper boxes, luxury gift boxes, shock-absorbing foam inserts (EPS/EPP).
2. Logistics Coordination
Support FOB/CIF/EXW terms; provide customs documents (COO, QC reports).
3. Delivery Tracking
Real-time tracking IDs; post-sale team monitors delivery confirmation.
06.
After-Sales Support
1. Quality Assurance
Free replacement for non-human damage during the warranty period.
2. Repeat Orders & Upgrades
Prioritized production scheduling for repeat orders.
Support design iterations and process upgrades (e.g., material optimization, functional enhancements).
